
Administrative Support Specialist
2 weeks ago
We are seeking a detail-oriented and reliable professional with hands-on experience using Applied Epic to support our customer service operations.
The ideal candidate will be responsible for the accurate creation of insurance certificates and binders, providing timely follow-ups and task tracking within Applied Epic.
- Provide responsive and professional customer service via email and phone
- Create and issue insurance certificates and binders using Applied Epic
- Assist with policy updates, documentation, and client record management
- Ensure timely follow-ups and task tracking within Applied Epic
Key Requirements:
- Proven experience as an Insurance Virtual Assistant or in an insurance support role
- Proficiency with Applied Epic (required)
- Knowledge of insurance certificates, binders, and standard procedures
- Strong communication and organizational skills
- High attention to detail and ability to meet deadlines
This is a remote work opportunity with flexible working hours.
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