Policyholder Relations Specialist

3 days ago


Quezon City, National Capital Region, Philippines NTT DATA, Inc. Full time

Policyholder Relations Specialist:

This role involves working with policyholders and internal customers to resolve issues and answer questions related to insurance products and services. The successful candidate will possess excellent communication skills, attention to detail, and a willingness to learn about insurance products and services.

Main Responsibilities:

  1. Fielding phone calls from customers and responding to their inquiries in a professional and timely manner.
  2. Maintaining accurate records of customer interactions and updating information as necessary.
  3. Collaborating with management and team members to address service issues and concerns.
  4. Developing and maintaining a thorough knowledge of insurance products and services offered by NTT DATA, Inc.

Requirements:

  • A minimum of 1 year of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or GED required.

Professional Development: As a Policyholder Relations Specialist, you will have opportunities to develop your skills and knowledge in a dynamic and supportive environment. We offer training programs, mentorship, and opportunities for advancement within the company.



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