Customer Service Representative Position

9 hours ago


NCR Metro Manila Laguna Bulacan Cavite Rizal, Philippines Talent Outsourcing Channel Solutions Full time

About Talent Outsourcing Channel Solutions

We are a leading provider of outsourcing solutions, dedicated to delivering exceptional customer experiences.

Job Description

This role is designed for individuals who are passionate about providing outstanding customer service and possess excellent communication skills. As a Customer Service Representative, you will be responsible for:

  • Communicating effectively with customers to resolve their queries in a timely manner.
  • Providing top-notch service and ensuring customer satisfaction.
  • Responding to professional inquiries and asking relevant questions to gather necessary information.
  • Using good judgment to handle calls efficiently.
  • Resolving telephone messages and delivering accurate information and recommendations to users.

Requirements

To succeed in this role, you must:

  • Be at least 18 years old.
  • Reside within the Metro Manila NCR, Cavite, Laguna, Rizal, or Bulacan area.
  • Have at least 6 months of experience in BPO international Voice.
  • Have at least 6 months of tech experience or hold a degree/ diploma in a related field.
  • Possess excellent communication skills.
  • Ensure a stable internet connection with a minimum speed of 30mbps.
  • Be willing to work from home using personal equipment.
  • Be available to start immediately.

Benefits and Opportunities

Talent Outsourcing Channel Solutions offers a dynamic and supportive work environment, opportunities for growth and development, and competitive compensation packages.



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