Customer Service Representative

1 month ago


Manila, Philippines Neksjob Corporation Full time

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries with a positive and helpful attitude. You will be responsible for: - Responding to customer inquiries via phone, email, and chat.- Providing accurate and timely information about our products and services.- Resolving customer issues and complaints in a professional and efficient manner.- Maintaining a positive and helpful demeanor, even in challenging situations.- Collaborating with other team members to ensure customer satisfaction.- Learning and staying up-to-date on company policies and procedures. Qualifications: - High school diploma or equivalent.- Excellent communication and interpersonal skills.- Strong problem-solving and decision-making abilities.- Ability to work independently and as part of a team.- A positive attitude and a passion for customer service. Bonus Points: - Previous experience in a customer service role.- Bilingual skills.



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