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Travel Domain Expert

1 week ago

Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full time

Risewave Consulting Inc. is seeking a highly skilled Travel Domain Expert to join our team in Quezon City.

The ideal candidate will have extensive knowledge of international ticketing, exchanges, and refunds, as well as a thorough understanding of IATA rules and regulations. They will be responsible for structuring teams, conducting root cause analysis, and developing action plans. Additionally, they will possess excellent communication skills, particularly in spoken English, and be proficient in Microsoft Office applications.

We are looking for a candidate with a minimum of 5+ years of work experience, preferably in the Travel domain, with hands-on experience in managing SA/IC, Business review Deck, Performance management, and identifying auto ticket reject reasons. They should also have experience with quality methodologies and techniques, as well as handling corporate travel accounts.