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Customer Success Associate

1 week ago

Manila, National Capital Region, Philippines StoreHub Full time

Join us at StoreHub, where innovation meets collaboration As a Customer Success Associate, you'll play a vital role in ensuring our merchants achieve their goals and thrive on our platform.

With a background in customer-facing roles, preferably in a SaaS or technology environment, you'll bring valuable insights to our team. Familiarity with POS systems, software, or retail technology is a significant asset in this position.

You'll be responsible for delivering exceptional onboarding experiences, addressing merchant inquiries, and driving engagement through regular check-ins. To succeed in this role, you'll need:

  • Proven experience in customer service, technical support, or training
  • Familiarity with POS systems, software, or retail technology
  • Excellent communication and problem-solving skills
  • Strong analytical skills to identify areas for improvement

We're committed to fostering a culture of inclusivity, respect, and continuous learning. Explore this opportunity further and discover how your skills can make a real impact at StoreHub.