Clinical Support Associate

1 day ago


Iloilo City, Western Visayas, Philippines beBeeClient Full time ₱250,000 - ₱350,000

Job Title:

Clinical Support Associate

As a member of our rapidly growing team, you will be the first point of contact for clients seeking mental healthcare. Your primary responsibility is to provide empathetic and professional support through various communication channels.

Key Responsibilities:

  • Respond to client inquiries via phone, email, or messaging platforms
  • Connect clients with suitable therapists based on their needs and preferences
  • Collect necessary information from clients to facilitate the matching process
  • Ensure accurate recording of client details in our system
  • Develop trust and rapport with clients through active listening and clear communication

Requirements:

  • Strong English language skills (spoken and written)
  • 1-2 years of experience in customer-facing roles, call centers, or BPO work
  • A friendly, patient, and professional approach when interacting with clients
  • Comfortable learning new tools and technologies

Benefits:

  • Annual paid time off
  • Paid US holidays
  • Monthly health stipend


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