Healthcare Service Representative

19 hours ago


Makati City, National Capital Region, Philippines Neksjob Corporation Full time
Overview

We are a healthcare company dedicated to providing exceptional customer service to our clients and partners.

Job Summary

We are seeking a highly skilled and compassionate Healthcare Service Representative to join our team. In this role, you will be responsible for handling inbound calls from customers and health providers, assisting with customer requests, and answering inquiries about health insurance coverage.

Key Responsibilities
  • Handle inbound calls from customers and health providers in a timely and professional manner.
  • Assist customers with various requests, including scheduling doctor's appointments, replenishing medicines, and processing health insurance claims.
  • Answer inquiries about health insurance coverage, providing clear and concise information to ensure customer satisfaction.
Requirements

To succeed in this role, you must have the following qualifications:

  • A high school diploma or equivalent.
  • At least 6 months of experience in customer service or a related field.
  • Excellent written and spoken English communication skills.

We offer a competitive salary package, including benefits that prioritize employee well-being and job satisfaction.



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