
Data Operations Specialist
1 day ago
Data Operations Specialist
This role involves ensuring the reliability and accuracy of critical data flows across business systems integrations. The Data Operations Specialist will play a key part in implementing integrations, monitoring data flows between platforms, troubleshooting operational issues, and proactively safeguarding the integrity of our systems.
Key responsibilities include:
- Integration Monitoring & Maintenance: Oversee the reliability and health of business systems integrations, promptly identifying and resolving any issues.
- Integration Implementation & QA: Implement new features and integrations developing suitable quality assurance plans.
- Troubleshooting & Issue Resolution: Investigate and resolve operational issues across systems, collaborating with technical teams and operations teams.
- Data Procurement & Transmission: Manage SQL-based procurement and movement of critical data flows.
- Operational Analysis: Analyze system performance and data flows to detect anomalies, misalignments, inefficiencies, or opportunities for improvement.
- Documentation: Safeguard and future-proof operational process through maintaining high standards of documentation.
- Administrative Tasks: Data entry and cleaning tasks as required to fix, deploy or maintain integrations, including bulk updates.
- Customer & Stakeholder Engagement: Provide exceptional service and proactive communication to internal stakeholders and team mates, building strong relationships and collaboration.
- SQL Fluency: Demonstrated ability to turn complex data manipulation steps into efficient, comprehensible, and resilient code, including reverse-engineering existing code as needed.
- System Integrations: Familiarity with business systems integrations, data modeling, data pipelines, and concepts such as APIs and ETL.
- Analytical Mindset: Ability to critically assess operational data flows, investigate anomalies, and identify root causes of system issues.
- Attention to Detail: Proven ability to ensure data accuracy and reliability, with high sensitivity to edge cases and precision tasks such as mass updates.
- Problem-Solving Skills: Ability to approach challenges with innovation and resilience, consistently delivering effective solutions.
- Adaptability: Capacity to rapidly understand new business contexts and independently identify next actions with minimal direction.
- Communication Skills: Strong ability to translate operational needs into actionable tasks and communicate effectively with both technical and business stakeholders.
- Experience with Integration Platforms: Experience working with integration platforms such as Celigo, Workato, Boomi, Zapier is desirable.
- Cloud Data Warehouses: Experience working with cloud data warehouses such as Snowflake, Redshift is also desirable.
- CRM Systems: Familiarity with CRM systems such as SalesForce is an advantage.
This role requires a unique blend of technical execution, critical analysis, and operational vigilance to keep our business processes running smoothly and securely.
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