Multilingual Support Specialist

1 day ago


Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Customer Service Representative

We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for handling inbound customer inquiries, resolving issues, and providing exceptional service to our clients.

Key Responsibilities:
  • Handle inbound customer calls, emails, and chats in a courteous and professional manner
  • Research and resolve customer complaints in a timely and efficient manner
  • Document customer interactions and claims accurately in our CRM system
  • Use internal knowledge bases and training to answer customer questions confidently
Required Skills and Qualifications:
  • Excellent written and verbal communication skills
  • Ability to type 20+ words per minute
  • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Reliable and punctual with strong time management skills
  • Strong problem-solving, conflict resolution, and customer service skills
  • Able to multi-task, stay focused, and work independently
Benefits:
  • HMO coverage plus dependent coverage
  • Dental coverage
  • Free meal during training
  • Career growth and learning opportunities
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
About Us:

We are a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, and we value our team members' contributions and growth.



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