Healthcare RCM Operations Lead

7 days ago


Quezon City, National Capital Region, Philippines Indicle Full time

At Indicle, we are committed to delivering exceptional RCM services, and we seek an experienced EFT ERA Operations Manager to lead our enrollment team.

Responsibilities
  • Lead and manage the EFT ERA enrollment team to ensure timely and accurate enrollment of payers.
  • Oversee daily team operations, including task assignment, progress tracking, and issue resolution.
  • Foster a collaborative and efficient team culture, emphasizing accountability and continuous improvement.
EFT ERA Enrollment Process
  • Ensure all payer EFT ERA enrollment requests are submitted and processed accurately and efficiently within established timeframes.
  • Monitor the enrollment status with payers, troubleshoot delays, and resolve issues to minimize interruptions in client payment flows.
  • Maintain up-to-date knowledge of payer requirements and industry regulations related to EFT ERA enrollment processes.
Requirements
  • Bachelor's degree in healthcare administration, business, or a related field.
  • Minimum 5 years of experience in EFT ERA enrollment or RCM operations, with at least 2 years in a leadership position.
  • Strong understanding of payer requirements, EDI processes, and healthcare payment workflows.
  • Proven ability to manage and develop teams effectively.
  • Prior experience with healthcare RCM systems, EFT ERA portals, and data analytics tools.

Our ideal candidate is comfortable working US business hours, owns a PC with at least 16 GB of memory, and has stable internet connection and mobile data plan as a backup.



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