Customer Service Representative

13 hours ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Neksjob is a dynamic and growing company seeking a talented Customer Service Representative to join our team.

About the Role

This is an exciting opportunity for individuals who enjoy working with people, are passionate about delivering exceptional customer experiences, and are looking to grow their careers in a fast-paced and supportive environment.

Responsibilities
  • Respond to incoming calls from customers, providing timely and effective solutions to their inquiries and concerns.
  • Place outgoing calls to customers, product owners, and other stakeholders as needed to resolve issues and improve customer satisfaction.
  • Manage consumer complaints and respond to callers' inquiries in a professional and courteous manner.
  • Take orders and provide information on products and services.
Why Choose Us?

We offer a competitive salary of $25,000 per year, exciting performance bonuses, account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits.

Qualifications
  • A high school graduate (old curriculum) or SHS graduate.
  • At least 24 months of customer service experience or call center experience, or a combination of both.
  • Excellent communication skills and the ability to work effectively with people from diverse backgrounds.

We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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