Outreach and Enrollment Professional

4 days ago


Quezon City, National Capital Region, Philippines Hubstaff blog Full time

Hubstaff blog is seeking a skilled Healthcare Engagement Specialist to join our team, focusing on digital health solutions for wearables.

Key Responsibilities
  1. Patient Outreach – Making outbound calls to potential patients, engaging them in our Chronic Care Program, and obtaining consent.

Additional responsibilities include:

  • Enrollment Assistance – Providing clear guidance to patients through the program, addressing their needs and concerns.
  • Patient Education – Effectively communicating program benefits tailored to elderly patients, promoting healthy habits and outcomes.
  • Recordkeeping & CRM Management – Maintaining accurate patient records, tracking interactions, and ensuring data integrity.
  • Compliance & Support – Adhering to HIPAA guidelines and company protocols, providing excellent customer service.
  • Process Improvement – Analyzing patient feedback to enhance program effectiveness, identifying areas for improvement.

The successful candidate will possess:

  • Proven outbound calling experience with strong customer service skills (phone, email, chat).
  • Background in healthcare – patient coordination, medical admin, or related field.
  • Proficiency in CRMs, Excel, and scheduling software.
  • Excellent English communication skills (verbal & written).
  • Strong organization & multitasking to handle high call volumes.
  • HIPAA Certified (training provided if needed).


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