Australian Accounting Firm Client Services Coordinator
1 day ago
Unlock your potential and excel in your career with a leading accounting firm. Our team empowers individuals to achieve their goals and succeed in their enterprises.
About the Role We are seeking an experienced Client Services Coordinator to join our remote team. This role is central to managing client communications, compliance deadlines, and workflow tracking for Australian accounting firm clients.
Key Responsibilities
- Manage client onboarding and compliance documentation.
- Track jobs and lodgements in practice management software.
- Communicate proactively with clients (reminders, follow-ups, updates).
- Monitor WIP and billing status, liaising with Australian accountants.
- Handle ASIC corporate secretarial work (annual review reminders, digital lodgements, maintaining registers).
- Support client service activities, such as newsletters and webinar coordination.
- Coordinate workflow across teams.
Qualifications & Experience
- A minimum of 2-5 years' experience in or supporting an Australian accounting firm is mandatory.
- Strong understanding of compliance requirements and client service processes.
- Proficiency in Australian practice management and corporate secretarial systems.
- Excellent English communication skills (written and verbal).
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