Area Manager

1 day ago


LapuLapu City, Central Visayas, Philippines Linaheim Corporate Services, Inc Full time

Job Summary:

Linaheim Corporate Services, Inc is seeking a highly skilled Area Manager to provide overall support to clients at the Freeport and Economic Zone regarding the efficient operation and use of E-Konek VASP systems.

Key Responsibilities:

- Create pipeline lists, set up new accounts, maintain existing clients, and supervise the region's Customer Support & Help Desk.
- Research and resolve client requests for assistance or troubleshooting in the use of VASP applications and refer complex problems to E-Konek Helpdesk and/or senior technical staff;
- Answer clients' or prospective clients' inquiries regarding operations of VASP from Marketing to Billing/Collection matters;
- Monitor problems from client calls and maintain trouble logs through the DNA System;
- Conduct hands-on initial and refresher trainings for customer users on procedures involved whenever needed.

Minimum Requirements:

- College degree or equivalent work experience;
- At least two (2) years' experience as Supervisor in Sales, Marketing, or similar environment;
- Preferably with Customs/Logistics background;
- Good oral communication skills and capable of writing in clear and precise English;
- Proficient in office productivity software like MS Word, Excel, Power Point, and Open Office.



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