Vending Machine Service Coordinator

7 days ago


Pasig, National Capital Region, Philippines Philippine Vending Corporation Full time

Job Overview:

The Vending Machine Service Coordinator will be responsible for coordinating the maintenance and repair of vending machines, as well as providing exceptional customer service to clients. This role requires strong communication skills, attention to detail, and the ability to multitask.

Key Responsibilities:

  • Coordinate with technical teams for troubleshooting and maintenance of vending machines
  • Respond to customer complaints and concerns in a professional manner
  • Maintain accurate records of customer interactions and complaints
  • Process refund requests and address client concerns regarding services and products
  • Collaborate with the marketing or product team to inform customers of new services and updates

Requirements:

  • At least 1-2 years of customer care experience
  • Experience in handling travel arrangements and billing processes is a plus
  • High school diploma or equivalent required; an associate's or bachelor's degree in business administration or a related field preferred
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Effective communication skills, both written and verbal
  • Ability to handle multiple tasks and prioritize effectively

About Us:

Philippine Vending Corporation is committed to providing top-notch service to our clients through our team of dedicated professionals. As a Vending Machine Service Coordinator, you will play a key role in ensuring customer satisfaction and loyalty.



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