Support Services Team Director

2 days ago

Lipa City, Calabarzon, Philippines beBeeLeadership Full time ₱3,000 - ₱5,000
Team Leadership Opportunity

We are seeking a highly skilled and experienced support services leader to drive our team forward. As a key member of our organization, you will be responsible for leading and inspiring a support team to deliver exceptional customer experiences.

Key Responsibilities:
  • Manage escalations and monitor performance to foster a culture of collaboration
  • Oversee customer support tickets to ensure timely resolution and clear communication
  • Administer and optimize Salesforce, including training, reporting, and automation
  • Collaborate across departments to resolve complex challenges and improve processes
Requirements:
  • 8+ years of production environment experience
  • 5+ years of SQL and team leadership
  • Strong background in Linux, networking, firewalls/VPNs, and relational databases (Oracle/PostgreSQL)
  • Cloud systems experience (networking, storage)
  • Excellent communication, problem-solving, and leadership skills

This role is ideal for a seasoned professional who thrives in fast-paced environments and is passionate about delivering exceptional results. If you have a strong track record of leadership and are looking for a new challenge, we encourage you to apply.

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