Customer Service Advocate

3 days ago


Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱3,500 - ₱5,000
Job Overview

The ideal candidate will provide timely and high-quality support to customer inquiries, ensuring a personable, detail-oriented, and professional experience.

Key Responsibilities
  • Monitor, troubleshoot, and respond to inbound and support-related inquiries in real-time, providing clear and helpful responses.
  • Understand customer context (business size, goals) to offer relevant and strategic support.
  • Provide guidance on conversion rate optimization best practices with support from experts.
Requirements
  • Excellent English communication skills: verbal, written, and reading.
  • 4+ years of experience in customer support (preferably in SaaS, eCommerce, or tech).
  • 3+ years of hands-on Shopify experience.
  • Experience with HubSpot or similar CRM/ticketing systems.
  • Familiarity with conversion rate optimization best practices.


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