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Schedule Coordinator

2 weeks ago

Manila, National Capital Region, Philippines enablesGROUP Full time

The Onboarding & Compliance Analyst plays a crucial role in ensuring the efficient operation of our Field Merchandiser team.

About this Role

This position is responsible for coordinating and managing schedules for our Field Merchandisers, including planning shift lengths, tracking travel kilometers, and approving timesheets for payroll processing.

Key Responsibilities:
  1. Schedule Management: Develop and maintain daily, weekly, and monthly schedules for Field Merchandisers, including kilometer tracking.
  2. Availability Coordination: Coordinate availability and shift allocations for Field Merchandisers.
  3. Primary Contact: Serve as the primary contact for managers and Field Merchandisers regarding scheduling, last-minute adjustments, and shift changes.
  4. Kilometer Tracking: Monitor and manage kilometers per field call against the schedule.
  5. Timesheet Verification: Approve and verify timesheets, resolving discrepancies to ensure accurate payroll processing.
  6. Process Improvement: Continuously improve scheduling processes for efficiency and cost-effectiveness.
  7. Maintaining Standards: Review call forms to maintain merchandising standards.
  8. Team Support: Provide feedback and corrective action instructions to the team.
  9. Training and Development: Identify and escalate team members' re-training needs. Develop and maintain training documentation for Field Merchandisers.
  10. Onboarding Process: Coordinate the onboarding process for new staff, including paperwork and system access setup.

Our Ideal Candidate

  • Strong organizational skills with the ability to manage multiple schedules and prioritize effectively.
  • Proficiency in job scheduling software, Excel, Word, PowerPoint, and Power BI.
  • Strong computer skills and a system-oriented mindset.
  • Excellent communication and interpersonal skills to build strong team relationships.
  • Ability to balance multiple priorities with strong problem-solving skills.
  • High attention to detail, with the ability to identify discrepancies in rosters and timesheets.