Scheduling and Compliance Coordinator

3 days ago


Manila, National Capital Region, Philippines Satellite Office Full time

ROSTERING COORDINATOR

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.

Our awesome client, a national disability service provider, based in Australia is looking for a Rostering Coordinator.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

  • Ensure all compliance requirements are strictly adhered to when onboarding new candidates.
  • Assist in the turnaround time and administration for onboarding including obtaining compliance documents and completing all required checks (VEVO, NDIS Screening, Police Check, etc.).
  • Conduct internal monthly audits and assessments to identify compliance risks.
  • Report on compliance with recommendation strategies.
  • Investigate departmental compliance issues and develop corrective action plans.
  • Ensure adherence to industry regulations, laws, and standards.
  • Ensure quality control processes and safety protocols to ensure compliance with industry standards and regulations, driving corrective action where needed.
  • Ability to identify and address potential compliance issues before they escalate.
  • Assist in the management and maintenance of the SharePoint environment, including site collections, sub-sites, lists, libraries, and content.
  • Fulfil other administrative duties as required by management and other departments as requested.

WHAT ARE WE LOOKING FOR?

  • Previous experience in an administrative role highly regarded.
  • Knowledge of NDIS regulations and standards is highly desirable.
  • Strong knowledge of systems and programs.
  • Exceptional communication and stakeholder engagement abilities.
  • Knowledge of office admin support, systems, and procedures.
  • A commitment to providing exceptional customer service across all channels – written, phone, and face to face.
  • High level attention to detail and problem-solving skills.
  • Act with honesty and integrity in all dealings.
  • Must also be willing to help out covering after hours and weekend shifts if required (won't be too often but they must be willing to help out).
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