Business Intelligence Customer Service Analyst
7 days ago
This role is a key player in customer service operations, leveraging data analysis to enhance the customer experience. It involves monitoring and optimizing customer interactions, ensuring alignment with organizational goals.
Main Responsibilities- Monitor and analyze customer service activities, including call center metrics, customer feedback, and service trends.
- Track and report on KPIs such as first contact resolution, response time, and customer satisfaction.
- Identify root causes of service challenges and recommend process improvements.
- Collaborate with teams to implement enhancements.
- Develop dashboards, reports, and presentations for management review.
- Provide insights to support training programs and knowledge base development.
- Maintain data accuracy and compliance with industry standards.
- Strong written and verbal communication skills in English.
- Proficiency in Microsoft Office (Excel, Outlook, Word), Salesforce, and business intelligence tools.
- Experience in customer service analysis, business analytics, or related roles.
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Business Intelligence Analyst
6 days ago
Tanauan, Calabarzon, Philippines beBeeMarketing Full time ₱40,000 - ₱228,000Business Intelligence Analyst PositionThe Business Intelligence Analyst will be a key contributor to our customer success team, responsible for analyzing customer data and providing actionable insights.We are looking for an individual with strong analytical skills and proficiency in working with data. Experience with SQL/BI systems or Salesforce is a plus,...
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Business Intelligence Analyst
7 days ago
Tanauan, Calabarzon, Philippines beBeeDataAnalyst Full time ₱4,500 - ₱7,500Do you want to work as a business intelligence analyst in our company?Our mobile app team is looking for a highly skilled data analyst.As a key member of the product development team, your primary role will be to collect and analyze data from various sources and provide actionable insights to inform future decisions.Key responsibilities include:Defining key...
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Tanauan, Calabarzon, Philippines beBeeAnalysis Full time $85,000 - $110,000Business Intelligence Analyst for Commercial InsuranceThis role involves analyzing industry and economic data to identify trends, risks, and opportunities in the commercial insurance sector.Main Responsibilities:Data Analysis: Convert complex data into actionable insights that inform business decisionsMarket Research: Identify emerging trends and market...
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Intelligent Data Analyst
7 days ago
Tanauan, Calabarzon, Philippines beBeeData Full time ₱4,000,000 - ₱8,000,000Job Title: Business Intelligence SpecialistWe are seeking an experienced Business Intelligence Analyst to join our team. As a key member of our organization, you will play a critical role in analyzing and interpreting complex data sets to inform business decisions.Your primary responsibility will be to design and implement data visualization tools, reports,...
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Business Intelligence Analyst
7 days ago
Tanauan, Calabarzon, Philippines beBeeData Full time ₱1,440,000 - ₱2,168,000Key ResponsibilitiesWe're seeking a highly skilled data analyst to join our team. They will be responsible for analyzing large datasets, identifying trends and patterns, and creating actionable insights that drive business decisions.The ideal candidate will have strong analytical skills, with the ability to communicate complex data insights to both technical...
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Business Intelligence Systems Manager
7 days ago
Tanauan, Calabarzon, Philippines beBeeData Full time ₱50,000 - ₱68,000About usWe have been at the forefront of the flexible workspace revolution for over 30 years, enabling organisations and individuals to adopt a new approach to traditional working days. With over 3,400 locations across more than 110 countries, we facilitate great work experiences for millions of people every day.Our customers span start-ups, small and...
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Business Intelligence Analysts
7 days ago
Tanauan, Calabarzon, Philippines beBeeData Full time $80,000 - $120,000Job OverviewThe role of Data Analyst requires a passion for building and enhancing compliance dashboarding, analytics, and insights. The successful candidate will play a critical role in supporting the Compliance Enterprise Client Data Office team by creating dashboards that deliver clear, actionable data-driven insights.Main Responsibilities:Design scalable...
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Analyst, Customer Service
2 weeks ago
Tanauan, Calabarzon, Philippines Collins Aerospace Full time $40,000 - $60,000 per yearDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedJob ResponsibilitiesManage and act as primary point of contact for all intercompany orders to Galley InsertsEnter and/or update sales order in SAP as neededEnsure that order details are correct...
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Analyst, Customer Service
2 weeks ago
Tanauan, Calabarzon, Philippines RTX Full time $40,000 - $60,000 per yearDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedJob ResponsibilitiesManage and act as primary point of contact for all intercompany orders to Galley InsertsEnter and/or update sales order in SAP as neededEnsure that order details are correct...
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Business Intelligence Specialist
7 days ago
Tanauan, Calabarzon, Philippines beBeeDataAnalyst Full time ₱19,008 - ₱23,536Job Title: Data AnalystThe role of the Data Analyst involves monitoring and managing data across a diverse portfolio of clients. This includes identifying and resolving data issues, coordinating with meter providers, and ensuring accurate use of internal systems.Key Responsibilities:Identify and request missing or substituted meter data.Manually upload and...
