Hotel Support Representative

6 days ago

Quezon City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱1,200,000
Job Overview

This role involves interacting with customers via chat and email to provide efficient support at a hotel environment.

The ideal candidate should be able to follow established protocols, recognize priority issues, ensure one call resolution, and perform basic troubleshooting when necessary.

Key Responsibilities
  • Follow set guidelines to handle customer inquiries.
  • Identify critical issues promptly and address them accordingly.
  • Prioritize customer satisfaction through effective communication and problem-solving skills.
  • Conduct basic troubleshooting and resolve issues efficiently.
Required Qualifications
  • Bachelor's degree or equivalent in a related field.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to multitask, organize, and prioritize tasks effectively.
  • Strong teamwork and work-life balance skills.
Benefits
  • We offer a competitive salary and benefits package.
Other Requirements
  • Able to adapt to changing situations and priorities.

  • Hotel Representative

    6 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱20,000 - ₱30,000

    Deliver exceptional customer service as a skilled Hotel Representative. This role offers a unique opportunity to grow and develop your career in a dynamic environment.Key ResponsibilitiesThis position involves providing one call resolution, ensuring that every guest has a memorable and enjoyable experience at our hotel.Respond promptly to guest inquiries and...

  • Join Our Team as a Hotel Reservation Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Hotel Reservation RepresentativeAs a Hotel Reservation Representative, you will be responsible for assisting customers with hotel bookings, changes, and inquiries via chat and email.This is a non-voice position where you will work in a fast-paced environment to provide exceptional customer service and ensure high-quality interactions with our clients.Handle...

  • Hotel Customer Service Support Representative

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeCareer Full time ₱250,000 - ₱500,000

    Grow your career with a fulfilling role in hotel customer service support.Job ResponsibilitiesDevelop strong relationships with clients through phone and written communication, addressing concerns and providing essential information.Effectively communicate with customers, understanding their needs and delivering timely assistance.Required Skills and...

  • General Manager, New World Makati Hotel

    1 week ago

    Makati City, National Capital Region, Philippines Rosewood Hotel Group Full time $90,000 - $120,000 per year

    General InformationCountry/RegionPhilippinesProvince/CityMakati CityHiring EntityNew World Makati HotelDepartmentExecutive OfficeJob TypeFull-time PermanentJob DescriptionJob SummaryDirects the overall operation of assigned hotels, to maximise performance, profitability and return on investment by creating a positive and productive work environment and...

  • Consultant, Hotel Sales Support

    4 days ago

    Makati City, National Capital Region, Philippines IHG Hotels & Resorts Full time $104,000 - $130,878 per year

    Work Arrangement: Hybrid (RCBC Plaza Tower 2)Job Description:Role PurposeThis role will handle all Sales & Marketing inquiries from hotels in form of phone calls and emails. Follow the established work process and provide hotels with respective solutions to their issues. Assist hotel colleagues to utilize and embed tools / programs to drive business...

  • Consultant, Hotel Sales Support

    1 week ago

    Makati City, National Capital Region, Philippines IHG Hotels & Resorts Full time $40,000 - $60,000 per year

    Hybrid – 3x a week (RCBC Plaza Makati Office)Role PurposeThis role will handle all Sales & Marketing inquiries from hotels in form of phone calls and emails. Follow the established work process and provide hotels with respective solutions to their issues. Assist hotel colleagues to utilize and embed tools / programs to drive business performanceKey...

  • Consultant, Hotel Sales Support

    1 day ago

    Makati City, National Capital Region, Philippines IHG Hotels & Resorts Full time

    Role PurposeThis role will handle all Sales & Marketing inquiries from hotels in form of phone calls and emails. Follow the established work process and provide hotels with respective solutions to their issues. Assist hotel colleagues to utilize and embed tools / programs to drive business performance.Key AccountabilitiesAct as the first point of contact for...

  • Hotel Sales Executive

    1 week ago

    Makati City, National Capital Region, Philippines DMCI Homes Property Management Corp. Full time $104,000 - $130,878 per year

    Alta Vista de Boracay managed by DMCI PDI Hotels, Inc., a subsidiary of DMCI Homes, is looking for a Hotel Sales Executive. The successful candidate will be hired directly by DMCI PDI Hotels.JOB ROLESImplement sales strategies and activities to achieve the target monthly and annual sales quotaRecommend strategies and activities that will promote hotel sales...

  • Hotel Sales Executive

    1 week ago

    Makati City, National Capital Region, Philippines DMCI Homes Full time ₱800,000 - ₱1,200,000 per year

    Alta Vista de Boracaymanaged by DMCI PDI Hotels, Inc., a subsidiary of DMCI Homes, is looking for a Hotel Sales Executive. The successful candidate will be hired directly by DMCI PDI Hotels.JOB ROLESImplement sales strategies and activities to achieve the target monthly and annual sales quotaRecommend strategies and activities that will promote hotel sales...

  • Hotel Sales Executive

    6 days ago

    Makati City, National Capital Region, Philippines DMCI Homes Full time

    Alta Vista de Boracay, managed by DMCI PDI Hotels, Inc., a subsidiary of DMCI Homes, is looking for a Hotel Sales Executive. The successful candidate will be hired directly by DMCI PDI Hotels.ResponsibilitiesImplement sales strategies and activities to achieve the target monthly and annual sales quotaRecommend strategies and activities that will promote...