
Financial Process Improvement Specialist
15 hours ago
The Billing Operations Analyst will be responsible for ensuring accurate client month end billing, supporting month-end activities, and identifying opportunities to automate and improve manual processes.
This role interacts with several other teams as well as the Product Management team to ensure new billing features and enhancements are properly validated and QA tested.
The Billing Operations Analyst must be a critical thinker, analytical, energetic, and possess a strong attention to detail.
Key Responsibilities:- Prepare, validate, and analyze data to ensure timely and accurate results during month-end settlement processing.
- Actively participate in firmwide and departmental projects and initiatives, including implementation of the new billing system.
- Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks by collaborating with the Project Management and Engineering teams.
- Identify and implement process improvements, suggesting changes to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.
- Complete billing set-up of new clients based on specified terms detailed in signed contracts, and ensure proper billing rate setup.
- Prepare journal entries and monthly reconciliations for assigned general ledger accounts and proactively communicate daily status and escalate issues as needed.
- Assist with quarterly and annual audit requests as needed.
- Liaise with operational teams as well as Client Service teams to resolve any outstanding billing issues and ensure accuracy and timely payments.
- Bachelor's degree in Business, Finance, Accounting, or related field required.
- 2+ years of experience in business analysis or a related field, preferably in a financial industry.
- Strong proficiency with Microsoft Excel, NetSuite accounting system, SQL, and experience using data visualization tools preferred.
- Prior experience in the financial field with a deep understanding of related regulatory and compliance requirements is a plus.
- Ability to work with large amounts of information and see the 'bigger picture'.
- Clear and concise written and verbal communication skills, proficient in articulating complex ideas.
- Strong relationship-building and influencing skills, with the ability to work collaboratively with teams across the business as well as independently.
- Strong problem-solving skills, with a creative and pragmatic approach to overcoming challenges.
- The ability to work with numerous and conflicting deadlines and perform tasks with speed and accuracy.
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