Support Operations Specialist

2 days ago

Quezon City, National Capital Region, Philippines beBeeAdministrative Full time ₱5,000 - ₱7,500
Job Description:

We are seeking an organized and proactive support professional to join our dynamic team. This role plays a key part in supporting daily operational functions across multiple departments including customer service, finance, procurement, and human resources.

This includes answering calls and attending to customer inquiries, managing accounts receivables, processing orders, reviewing prices and notifications, updating product databases, supporting procurement tasks such as data analysis and purchase order generation, and performing general administrative tasks.

Key Responsibilities:
  • Answering calls and attending to customer enquiries
  • Managing Accounts Receivable
  • Orders inbox management
  • Price reviews and notification management
  • Product Database management
  • Procurement support - data analysis, PO generation
  • HR administration
  • Other admin tasks
Key Qualifications:
  • 3+ years experience in call-based customer service role
  • Prior data entry experience ideal
  • Familiarity with ERP system e.g Odoo or SAP preferable
  • Fluent in English
  • Proficiency in MS Office, especially Excel and Outlook
  • Strong customer service skills and comfort conversing with a large range of personalities
  • Strong attention to detail and high level of accuracy in data entry
  • Ability to work independently

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