
Infrastructure Guardian
2 days ago
We are seeking an experienced Reliability Engineer to join our global infrastructure team. The successful candidate will be responsible for the health, performance, and scalability of our production environment. This is a guardian role that requires the application of software engineering principles to solve operational problems, automate processes, and ensure our platform meets the reliability expectations of our customers.
Our ideal candidate will work closely with a talented, distributed team of engineers across different time zones. They will contribute to making our platform process millions of transactions while minimizing downtime. To achieve this, the Reliability Engineer must have a deep passion for eliminating toil, a proactive approach to system stability, and excellent communication skills to thrive in a remote-first environment.
Key Responsibilities:
- Design and Build Infrastructure:
The Reliability Engineer will design, build, and maintain our core infrastructure using Infrastructure as Code (IaC) principles. They will evolve our CI/CD pipelines to ensure safe, rapid, and reliable releases.
Enhance Platform Health:This role involves identifying and addressing performance bottlenecks, single points of failure, and scalability limits. The Reliability Engineer will define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to maintain and improve platform health.
Implement Observability:The Reliability Engineer will implement and manage comprehensive monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK Stack) to provide deep insights into system behavior and ensure rapid incident detection.
Lead Incident Response:They will participate in our on-call rotation, acting as a key player in incident response and resolution. The Reliability Engineer will lead blameless post-mortems to identify root causes and implement preventative measures.
Collaborate and Empower:In this role, they will work closely with software engineering teams to foster a culture of reliability. The Reliability Engineer will provide guidance on building resilient services, implementing best practices for observability, and improving the developer experience.
Ensure Security:The Reliability Engineer will implement and maintain security best practices across our cloud infrastructure, ensuring our platform is robust and compliant.
Requirements:- 5+ years of hands-on experience with a major cloud provider, preferably AWS (EC2, S3, RDS, VPC, IAM, etc.).
- Deep proficiency with tools like Terraform or CloudFormation to manage infrastructure declaratively.
- Strong experience with Docker and container orchestration systems like Kubernetes (EKS) or ECS.
- Proven ability to build, optimize, and manage CI/CD pipelines using tools like GitLab CI, Jenkins, or CircleCI.
- Hands-on experience with modern monitoring and logging tools (e.g., Prometheus, Grafana, Loki, Alertmanager, ELK Stack).
- Proficiency in at least one programming language, such as Go, Python, or Bash, for automation and tooling.
- Excellent written and verbal communication skills, with a proven ability to work effectively and asynchronously in a distributed team environment.
- Experience in the payments or FinTech industry.
- Familiarity with service mesh technologies like Istio or Linkerd.
- Experience with database administration (e.g., PostgreSQL, MySQL).
- Knowledge of networking, security principles, and compliance standards (e.g., PCIDSS).
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