Operational Efficiency Specialist

3 days ago

Manila, National Capital Region, Philippines beBeeEfficiency Full time ₱600,000 - ₱1,000,000
Business Operations Manager

The ideal candidate will play a vital role in driving business efficiency and streamlining operations. They will oversee, optimize, and manage business systems, processes, workflows, and business operations to ensure seamless execution of tasks.

This role is responsible for building and maintaining automated workflows and pipelines for lead nurturing, onboarding, task assignments, and follow-ups. They will document and refine standard operating procedures (SOPs) to ensure consistency across departments.

Key responsibilities include managing client invoicing cycles, ensuring accurate and timely issuance and follow-up of all invoices. They will also maintain oversight of client and contractor agreements, ensuring contracts are up to date, correctly stored, and in line with business policies.

  • Liaise with clients regarding billing queries and coordinate with the Managing Director for any exceptions or updates.
  • Use tools like ClickUp and Slack to ensure all team members are aligned and accountable for their deliverables.
  • Monitor timelines, assign tasks, and flag any issues or blockers that could affect service delivery or project deadlines.
  • Lead internal process improvement initiatives across the business.

Responsibilities may also include working closely with the Client Manager to improve and streamline the client journey and support processes. Additionally, they will support the Marketing Assistant in linking campaigns with backend automations, email funnels, lead management, and lead capture processes.

The ideal candidate will have a proven track record of successfully managing business operations, improving processes, and driving efficiency in a fast-paced environment. If you're passionate about delivering exceptional results, we'd love to hear from you

We offer opportunities for growth and development, and a supportive remote work culture. Apply now to take your career to the next level

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