
Strategic Business Insights Analyst
1 day ago
Strategic Business Insights Analyst
Description:In this role, you will be responsible for generating and analyzing operations and financial reporting. You will work with various teams to provide value-added service by translating business strategies into forecasting parameters and scenarios.
You will conduct data querying, cleaning, and organization to bolster forecasting efforts. Additionally, you will create and maintain forecasting dashboards and reports for effortless data visualization and interpretation.
Key Responsibilities:- Collaborate with Finance, Machine Learning, Operations Management Team, and Quality teams
- Translate business strategies into forecasting parameters and scenarios
- Conduct data querying, cleaning, and organization
- Create and maintain forecasting dashboards and reports
- Oversee the management of forecasting tools, including Snowflake tables and Sigma reports
- Customize forecasting tools to meet specific team needs
- Data integrity and dashboard maintenance
- Bachelor's degree
- Minimum 3 years of experience
- SQL coding and query skills required
- Experience with Mode preferred but not required
- 5+ years call center or outsourcing experience
- Reporting experience
- Advanced skill in Excel and other MS Office applications
- Must be able to work in a flexible shift
- Business Intelligence Platform Administration (Power BI, Tableau, Qlik) experience
- Knowledgeable, encouraging, supporting leadership
- Diverse and community-minded organization
- Career-growth and lots of learning opportunities
- Great compensation package and performance bonus opportunities
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