Customer Service Representative

2 days ago


Paranaque City, Calabarzon, Philippines Neksjob Full time
Job Description:

As a Customer Service Representative at Neksjob, you will be responsible for handling customer inquiries and concerns regarding our products and services. Your primary goal will be to provide exceptional customer service, ensuring that our customers are satisfied with their experiences.

Key Responsibilities:
  • Respond to customer inquiries and concerns via phone, email, or chat
  • Provide product information and resolve customer complaints
  • Offer technical support and guidance to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • High School Diploma or equivalent
  • 6 months of customer service experience or equivalent
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Proficiency in MS Office and internet browsing
Why Choose Neksjob?
  • Competitive performance bonuses and account-specific allowances
  • Career advancement opportunities within the company
  • Comprehensive healthcare benefits


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