Customer Engagement Lead

18 hours ago


Taguig, National Capital Region, Philippines beBeeImplementation Full time ₱900,000 - ₱1,200,000
Job Title: Customer Implementation Specialist

We are a high-growth organization that provides an all-in-one platform for managing the hourly workforce.

Our mission is to deliver exceptional customer experiences and drive business success.

Key Responsibilities:
  • Lead new client onboarding for mid/large-sized clients during the first 60 to 90 days.
  • Define and maintain the implementation program for small to medium clients, including timeline, stakeholders, and key deliverables, and technical requirements.
  • Own the end-to-end implementation process for assigned accounts, including successful software adoption and training to drive client success.
  • Set accurate expectations with clients and internal stakeholders.
  • Communicate progress with Account Executives and Customer Success Managers.
Requirements:
  • You enjoy working with customers and excel at delighting them.
  • Project-minded with the ability to manage multiple pieces and stakeholders to help a customer go live.
  • Detail-oriented with strong analytical and communication skills.
  • Entrepreneurial, hungry, passionate, and tech-savvy.
About Our Organization

We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type.



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