Healthcare Operations Specialist
2 days ago
Job Overview:
IQVIA is a leading healthcare consulting firm seeking a skilled Reference Data Maintainer to support our operations in the UK.
Responsibilities:
- Maintain and update reference data to ensure accuracy and completeness.
- Research and verify data using various methods to ensure accuracy.
- Conduct outbound phone verifications to confirm details on organization and prescriber records.
- Participate in data analysis and process improvements to enhance overall efficiency.
- Validate new data gathered from third-party sources for updates, creations, or deletions in the existing database.
Requirements:
- Graduate of any 4-year course; fresh graduates encouraged to apply.
- College undergraduates with BPO experience also welcome.
- Experience in handling voice and healthcare accounts is an advantage but not required.
- Basic knowledge of Windows applications (Excel, Word).
- Strong verbal and written communication skills in English; critical thinking and problem-solving skills essential.
- Self-motivated individual with initiative to see through concerns raised by clients.
- Candidates must be willing to work mid-shifts.
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