Customer Service Representative

2 days ago

Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Opportunity

We are seeking a highly motivated and experienced professional to handle inbound and outbound calls, resolve customer issues, and promote new products and services.

This is an excellent opportunity to work in a dynamic environment that values its employees and provides a supportive work atmosphere.

The ideal candidate will have prior call center experience, strong communication skills, and the ability to work effectively remotely.

  • Handle calls professionally and efficiently.
  • Resolve customer issues through effective problem-solving.
  • Research and retrieve information to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find solutions.
  • Follow established procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training and updates.

Our organization offers competitive compensation and benefits, as well as opportunities for growth and professional development. If you are a motivated and dedicated individual who excels in customer-facing roles, we encourage you to apply.

Requirements

To be successful in this role, you must have:

  • Prior call center experience.
  • Strong proficiency in English, both written and spoken.
  • A high-speed internet connection.
  • An appropriate, quiet work environment.
  • Work-from-home experience.
What We Offer

We offer a competitive compensation package, including:

  • Competitive hourly rate based on experience.
  • Benefits package, including health insurance and paid time off.
  • Opportunities for growth and professional development.
  • A supportive and dynamic work environment.

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