Customer Service Representative Opportunity with Neksjob Philippines

19 hours ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time
About Us

Neksjob Philippines is a dynamic organization dedicated to delivering exceptional customer experiences.

Job Overview

We are currently seeking a highly skilled and motivated Customer Service Representative to join our team.

Key Responsibilities
  • Answering Customer Inquiries: Respond to incoming calls from customers, answering their questions and resolving issues promptly and professionally.
  • Troubleshooting: Identify and resolve problems in a timely manner, providing accurate information and solutions to customers.
  • Providing Information: Share knowledge about the organization's products or services, helping customers make informed decisions.
  • Handling Complaints: Listen attentively to customer concerns, addressing them promptly and fairly.
Requirements
  • Qualifications: High school graduate (old curriculum) or senior high school graduate (new curriculum).
  • Communication Skills: Excellent communication skills, both verbal and written.
  • Customer Service Skills: Demonstrate a commitment to delivering outstanding customer service, ensuring customer satisfaction and loyalty.
  • Problem-Solving Skills: Possess strong problem-solving skills, able to analyze situations and provide effective solutions.
  • Multitasking Skills: Proven ability to handle multiple tasks simultaneously, prioritizing deadlines and responsibilities.
What We Offer
  • Paid Training: Receive comprehensive training on our products and services, as well as customer service best practices.
  • Competitive Salary and Allowances: Enjoy a competitive salary plus allowances, reflecting your hard work and dedication.


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