Customer Service Representative

2 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Job Overview

We are seeking an experienced Customer Service Representative to join our team at Neksjob in Quezon. As a key member of our customer service team, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional service to our clients.

Key Responsibilities:
  • Respond to incoming customer calls and emails in a timely and professional manner
  • Analyze customer issues and provide solutions or escalate to senior team members as needed
  • Provide product information and support to customers
  • Maintain accurate records of customer interactions and resolve any discrepancies
Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 5 months of experience in a call center environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
Why Join Neksjob?

We offer a competitive salary plus allowances, paid training, and career development opportunities. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.

Salary:

The estimated salary for this position is up to PHP 22,000 per month.



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