Customer Service Team Member

1 day ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
About Neksjob Corporation

We are a leading organization dedicated to delivering exceptional customer experiences.

Job Description:

A Customer Service Team Member is responsible for handling customer concerns and complaints in a professional and courteous manner. This involves assisting customers with returns, upgrades, and purchases, as well as providing guidance and technical support.

The ideal candidate will possess excellent communication skills, have a strong customer service orientation, and be knowledgeable in MS Office and Internet browsing. Additionally, they should have at least 1 year of call center experience.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and efficient manner
  • Provide product information and make recommendations to customers
  • Assist customers with returns, exchanges, and refunds
  • Collaborate with internal teams to resolve customer complaints
Benefits:
  • Exciting Performance Bonuses & Account-Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits
What We Offer:

At Neksjob Corporation, we value our employees and offer a range of benefits to support their growth and development. Our team members enjoy a dynamic work environment, opportunities for career advancement, and a comprehensive compensation package.



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