Home Security Team Member

7 days ago


Cebu City, Central Visayas, Philippines TORCH Solutions Full time

We are seeking a talented Home Security Team Member to join our team at TORCH Solutions. In this role, you will play a critical part in ensuring the satisfaction of our customers by providing accurate product information and resolving any emerging problems with efficiency.

About Us

TORCH Solutions is a leading provider of home security solutions. Our mission is to deliver exceptional customer experiences and provide top-notch support to our clients.

Job Description

As a Home Security Team Member, your primary responsibilities will include:

  • Providing accurate product information to customers;
  • Resolving any emerging problems that customers may face with accuracy and efficiency;
  • Maintaining high levels of customer satisfaction;
  • Ensuring excellent service standards and responding efficiently to customer inquiries.
Requirements

To be successful in this role, you will need to possess:

  • A minimum age of 18 years old;
  • A High School graduate (old curriculum) or Senior HS graduate (new curriculum);
  • Above Average English communication skills;
  • Customer Service experience (not limited to BPO), which is a plus;
  • A typing speed of 25 - 30 WPM.
Salary and Benefits

We offer a competitive salary for this role, estimated to be around $45,000 per annum, depending on location and qualifications. Additionally, we provide benefits such as opportunities for career growth and professional development.

How to Apply

If you are passionate about delivering exceptional customer experiences and possess the required skills and qualifications, please submit your resume now for consideration.



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