Business Systems Analyst

4 weeks ago


Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Nityo Infotech Services Philippines Job Opportunity

We are seeking a skilled System Analyst to join our team in BGC, Taguig. This is a hybrid role with 3 days of remote work per week.

Key Responsibilities:
  • Analyze and resolve customer complaints and user requests in a timely manner.
  • Contribute to the resolution of incidents and service requests by providing effective solutions.
  • Perform automations to reduce the turn-around time for handling repeated incidents or service requests.
Requirements:
  • Bachelor's Degree in IT, Computer Science, or a related field.
  • At least 1-3 years of relevant experience.
  • Proficiency in Unix, Shell scripting, Python, SQL, XML, and Analytical Thinking.
  • Java is an optional requirement.

This is a critical support role that may require on-call work or shifts, especially during deployments or major issues in the production system.



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