Customer Service Representative

3 weeks ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time

Job Title: Customer Service Representative

Company Industry: Banking & Finance

Work Location: Eastwood, Quezon City

Work Schedule: Shifting Schedule

Salary: Php 30,000 - Php 40,000 (Negotiable)

Benefits:

  • HMO with 2 dependents
  • Retirement Plan
  • Medical Reimbursement
  • Insurance Coverage
  • 30 leave credits per year

Job Requirements:

  • Open for Non-Bachelors Degree
  • With at least 2-3 years Call Center experience
  • Amenable to work in a shifting schedule
  • Amenable to attend face to face interview once requested
  • Amenable to be train on site

Job Responsibilities:

  • To provide outstanding customer care and customizing solutions for esteemed clients of commercial banking.
  • To comply with banking regulations while determining and meeting the needs of your consumers, both present and future.
  • To do initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories
  • Work together with stakeholders to address a client's issue.
  • Other task as assigned

Recruitment Process:

  • Assessment (FACE TO FACE)
  • HR Screening (PHONE)
  • Operations Interview (FACE TO FACE)
  • Reference Check
  • Job Offer


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