Technical Team Lead

Job OverviewThe IT Helpdesk Supervisor plays a pivotal role in leading our technical support team to deliver exceptional service to clients.Key ResponsibilitiesLead and manage the helpdesk team to achieve high-performance standards.Provide expert technical guidance to resolve complex issues efficiently.Develop and implement effective strategies to enhance...

Job SummaryThe Technical/Team Lead acts as a catalyst for issue resolution by providing real-time support to support professionals and managing the internal knowledge base. They supervise and manage all end-user support specialists and senior support professionals on a daily basis, ensuring that support levels meet client expectations and contractual...

IT Technical Team LeadThe IT Technical Team Lead is responsible for overseeing technical operations, managing customer relationships, and ensuring the effective performance of the IT team. This role requires a balance of technical expertise, leadership skills, and customer service management to drive efficiency and service excellence.Roles and...

Overview of the RoleThe Technical Lead (Solution Design & Deployment) is responsible for leading the design, development, and implementation of innovative technology solutions that align with business objectives. This role ensures the seamless deployment of technical solutions, driving efficiency, scalability, and reliability. The Technical Lead acts as a...

Roles and Responsibilities:1. Customer ManagementAct as the primary point of contact for clients, ensuring clear communication and alignment with their IT needs and expectations.Manage escalations, troubleshoot critical issues, and provide timely resolutions.Ensure customer satisfaction by monitoring service quality, gathering feedback, and implementing...

Job OverviewWe are seeking a Senior Manager to oversee the Support team in assessing and assigning cases, routing escalations, and resolving low-level single-touch cases.The ideal candidate will have a leadership background combined with customer service and minor technical expertise, a problem-solving mindset, and the ability to motivate a team to achieve...

TASQ is looking for a travel call center team lead to work on-site either in F. Cabahug St. or Cebu IT Park. The pre-screening interview will be done over-the-phone. About the job Team Lead - Travel Account (Cebu) Work set-up: Onsite Shift Schedule: Rotational (24/7) | No Fixed Day Off Roles and Responsibilities: Responsible for managing team of associates...

Job OverviewWe are seeking a highly skilled Support Supervisor to lead and grow our Technical Support team in the APAC region.This role involves guiding and mentoring a team of world-class Technical Support Engineers, focusing on operational excellence, technical quality of service, and team growth.The successful candidate will have strong technical depth in...

We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...

Technical Lead - Managed Network ServicesApply locations 23F The Globe Tower | Full time | Posted 3 Days Ago | End Date: September 30, 2025 (30+ days left to apply) | Job requisition id R0000018171At Globe, our goal is to create a wonderful world for our people, business, and nation. We are passionate about making a difference and believe in achieving this...