Product Advocate
6 days ago
About the Role:
We are seeking a highly skilled Product Support professional to join our team at Private Advertiser. As a key member of our client success team, you will be responsible for collaborating with our sales department to understand clients' requirements and develop tailored solutions that meet their needs.
Your primary objective will be to serve as an educational consultant for our sales team, providing expertise and guidance on promotional events, conferences, and seminars. You will also play a crucial role in conducting needs analysis by reviewing and providing feedback on our products, which will inform the development of innovative educational solutions and improve implementation processes.
In addition to these responsibilities, you will create, design, and facilitate training programs, workshops, and orientations that align with the overall objectives of our partner schools and implementation process. Your goal will be to establish deep and meaningful connections with clients through regular meetings, school visits, focus group discussions, and class observations.
You will analyze and process data from our systems, presenting the results of your analysis in a clear and concise manner. Furthermore, you will prepare all necessary documentation relating to scope of work as part of the product implementation process.
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Product Advocate
7 days ago
Manila, National Capital Region, Philippines PartnerHero Full timePartnerHero is seeking a knowledgeable Product Advocate to assist our customers and provide them with the best possible experience.The successful candidate will have a passion for health and fitness products, be highly empathetic, and committed to strong teamwork and collaboration.Responsibilities and Duties:Use Gorgias (CRM platform) to manage customer...
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Product Knowledge Advocate
6 days ago
Manila, National Capital Region, Philippines Color Equation International Corporation Full timeColor Equation International Corporation seeks a Product Knowledge Advocate to join our team and take ownership of our product expertise.About the Job:You will be responsible for creating and maintaining detailed product knowledge resources.Develop engaging product content, including training materials and user guides.Collaborate with cross-functional teams...
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Digital Product Advocate
6 days ago
Manila, National Capital Region, Philippines RELX Full timeDigital Product Advocate is responsible for fostering strong relationships with Business Units and stakeholders to drive product adoption and growth. This role requires a deep understanding of product performance trends, complex systems, and data analysis tools like Excel and PowerBI.Main ResponsibilitiesAnalyze data trends, understand complex systems, and...
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Policyholder Advocate
2 days ago
Manila, National Capital Region, Philippines NTT DATA, Inc. Full timePolicyholder AdvocateWe are seeking a Policyholder Advocate to join our team at NTT DATA, Inc. In this role, you will be responsible for providing exceptional phone support to policyholders, ensuring their needs are met and their expectations are exceeded.You will work closely with our management team and other specialists to develop and implement strategies...
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Retail Sales Advocate
3 days ago
Manila, National Capital Region, Philippines Transpacific Distributors Inc. Full timeWe are looking for a Retail Sales Advocate to join our team at Transpacific Distributors Inc. As a key member of our sales force, your primary responsibility will be to engage with customers in retail settings and promote products that meet their needs.As a Retail Sales Advocate, you will have the opportunity to provide product information, answer customer...
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Customer Advocate, EMEA
6 days ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
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Customer Success Advocate
3 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeWe are seeking a Customer Success Advocate to join our team at Outsourced Quality Assured Services Inc. (ISO Certified).As a Customer Success Advocate, you will be working closely with customers to understand their needs and provide support to ensure their success with our product portfolio.**Responsibilities**Work with customers to understand their needs...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeAbout the Job: We are seeking a skilled Customer Experience Advocate to provide support for bug triaging on online client platforms involving Emails from customers/end-users.Job DescriptionAs a Customer Experience Advocate, you will be responsible for providing support for bug triaging on online client platforms involving Emails from customers/end-users.Our...
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Customer Advocate, AMER
2 days ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
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Customer Success Advocate
2 days ago
Manila, National Capital Region, Philippines SupportNinja Full timeThe Customer Success Advocate at SupportNinja works closely with support, customer success, professional services, engineering, and product teams to ensure a seamless customer experience and contribute to the improvement of products based on customer feedback and inquiries.This role involves collaborating with other members of the support team to share...
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Customer Advocate, PCA
5 hours ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
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Client Advocate
18 hours ago
Manila, National Capital Region, Philippines Yext Full timeIn this role as Client Advocate - Financial Services, you will serve as a liaison between our customers and Hearsay Systems engineers on specific product issues.You will work closely with our clients to understand their needs and provide personalized support to ensure they achieve their goals with our product.We are seeking an experienced customer-facing...
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Service Advocate Role
6 days ago
Manila, National Capital Region, Philippines Lightbird Full timeAbout the Role:This is an exciting opportunity for a highly motivated and customer-focused individual to join our team as a Service Advocate. The successful candidate will be responsible for delivering exceptional customer experiences, resolving issues efficiently, and providing expert advice on our products and services.Main Duties:Respond to customer...
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Financial Wellness Advocate
5 days ago
Manila, National Capital Region, Philippines Trusting Social Full timeAt Trusting Social, we believe that everyone deserves access to quality financial services. That's why we're searching for a dedicated Financial Wellness Advocate to join our team and help us promote financial literacy and awareness.The ideal candidate will have 3-5 years of experience in community management or social media management in an advertising...
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Customer Success Advocate
4 days ago
Manila, National Capital Region, Philippines blueAPACHE Full timeAs a Customer Success Advocate at blueAPACHE, you will play a critical role in delivering exceptional customer experiences and driving revenue growth.You will be responsible for managing sales calls, providing product recommendations, order status updates, and managing order deliverables.You will also have the opportunity to develop your technical expertise...
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Customer Support Advocate
1 day ago
Manila, National Capital Region, Philippines Chargeflow Full timeWe are seeking a dedicated Fraud Prevention Specialist to join our team at Chargeflow, a leading force in fintech innovation. Our mission is to combat chargeback fraud and provide top-notch customer service.Key Responsibilities:Provide exceptional live customer support via chat and email for our B2B clients.Resolve issues while addressing customer inquiries...
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Junior Product Specialist
7 days ago
Manila, National Capital Region, Philippines KateWorthington Full timeJob DescriptionConduct market research and analysis to identify trends and opportunities.Collaborate with engineering, marketing, and operations teams to prioritize and implement product features.Support product launch activities and serve as a product advocate to build understanding and alignment across teams.We are looking for a highly motivated and...
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Product Security Professional
2 days ago
Manila, National Capital Region, Philippines SolarWinds Full timeSecure Software Development at SolarWindsWe prioritize secure coding practices and advocate for industry standards like GDPR and ISO 27001. As a Product Security Engineer, you'll work directly with Engineering Teams to help secure SolarWinds software products.Your responsibilities include designing, implementing, and maintaining security measures to protect...
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Digital Product Designer
2 days ago
Manila, National Capital Region, Philippines Music Tribe Commercial MY Sdn. Bhd. Full timeDigital Product ExcellenceWe are seeking a highly skilled Digital Product Designer to join our team at Music Tribe Commercial MY Sdn. Bhd.In this role, you will be responsible for crafting exceptional user experiences and visually stunning user interface designs across our digital products.About the TeamWe are a social and planetary advocate who are deeply...
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Customer Advocate
5 hours ago
Manila, National Capital Region, Philippines Boldr Full timeA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...