Operations Manager Lead
1 day ago
The Operations Manager position at Azeus Systems Limited involves overseeing the organization's day-to-day operations, providing sales-related support and back-office functions across multiple locations. This role requires comprehensive support to the Vice President and the Executive Team in managing activities and driving progress toward operational objectives.
Main Responsibilities- Operational Strategy Development: Design and implement operational strategies that align with Azeus goals and enhance productivity and efficiency across all offices.
- Process Improvement: Analyse existing processes and workflows to identify areas for efficiency enhancements, propose and implement process improvements, and define and refine Standard Operating Procedures (SOPs) related to operations and sales processes.
- Support to Sales Team: Provide resources and support to the sales team, including understanding, preparing, and documenting sales commission structures, gathering and analysing sales targets and commission figures, and addressing inquiries from sales team members regarding commission models and structures.
- Administrative and Business Tasks: Complete a broad variety of both business-related and administrative tasks that facilitate the VP and Executive Teams ability to effectively lead the organization, including assisting with special projects, designing and producing complex documents and presentations, collecting and preparing information for meetings, composing and preparing correspondence, and establishing databases or registers.
- Cost Optimization: Oversee cost optimization related to the organization's operations, including software, cloud services, telecommunications, and strategic systems development and planning.
- Leadership and Communication: Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the VP, including those of a highly confidential or critical nature, and provide leadership at all levels of the organization to address current and future information needs.
- Event Coordination: Coordinate Executive Team meetings and retreats, and assist with staff meetings and events as needed.
- Performance Evaluation: Establish and track key performance indicators (KPIs) to evaluate operational effectiveness and tabulate and present various types of data in a meaningful manner for management's review and analysis.
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