Financial Operations Manager

6 days ago

Sorsogon, Bicol, Philippines beBeeAccounting Full time $40,000 - $60,000
Job Title: Virtual Accounting Professional

We are seeking a highly skilled Virtual Accounting Professional to manage our organization's financial operations and customer service.

The ideal candidate will oversee daily accounting tasks, handle customer billing inquiries, and maintain accurate financial records while providing exceptional customer support.

  • Process and reconcile payments through Stripe and proprietary system.
  • Manage accounts receivable, including following up on past due payments
  • Reconcile bank statements and credit cards in QuickBooks Online
  • Process and record bills in QuickBooks
  • Generate and analyze financial reports including P&L and Balance Sheets
  • Handle payment-related customer service tickets
  • Process refunds and manage billing disputes
  • Monitor and update memorized transactions
  • Process payroll.
Customer Service & Administrative Tasks
  • Respond to customer billing inquiries through Freshdesk
  • Process scheduling and change requests.
  • Handle referral programs and commission tracking
  • Generate and send customer invoices
Audit & Compliance
  • Conduct regular billing audits
  • Review and verify wage reports
  • Monitor branch metrics and subject metrics
  • Maintain accurate pricing plans
  • Track and process sales commissions
Required Skills & Qualifications
  • Bachelor's degree in Accounting, Finance, or related field
  • Minimum 2 years of accounting experience
  • Strong proficiency in QuickBooks Online
  • Excellent English communication skills (written and verbal)
  • Strong customer service orientation
  • High attention to detail and accuracy
  • Ability to work independently and manage multiple deadlines
Technical Requirements
  • Reliable internet connection
  • Quiet work environment for customer service duties
  • Computer with updated operating system
Software Proficiency Required
  • QuickBooks Online
  • Stripe Payment Processing
  • Freshdesk or similar customer service platforms
  • Google Workspace (Sheets, Docs, Drive)
  • Willing and able to learn proprietary system quickly

Note: Must be available during US business hours and regular monitoring of daily, weekly, and monthly tasks is required.

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