Technical Service Representative

3 days ago


Manila, National Capital Region, Philippines TrendMicro Full time

We are seeking a Technical Service Representative to join our team at Trend Micro.

In this role, you will be responsible for providing top-notch customer service and technical support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Develop and maintain knowledge of our products and services to provide accurate and effective solutions.
  • Communicate effectively with customers to understand their needs and concerns.
  • Work collaboratively with internal teams to resolve complex customer issues.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Familiarity with various software applications and operating systems.


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