
Academic Facilitator
16 hours ago
Job Title: Academic Facilitator
Job Description
We are seeking a skilled Academic Facilitator to assist Trainers in managing classroom environments, ensuring effective learning experiences for new hires.
The successful candidate will be responsible for maintaining order and engagement, addressing technical issues, and minimizing interruptions. They will also support Trainers in identifying and addressing disengaged or confused agents.
In addition, the Academic Facilitator will assist with breakout rooms, monitoring agent participation, and task completion.
Required Skills and Qualifications
- Technical Requirements
- Proficiency in using personal computers is essential.
- Social and Communication Skills
- Excellent non-verbal and verbal communication skills are required.
- Interpersonal Skills
- Strong interpersonal skills, with the ability to work effectively with trainers, are necessary.
- Cognitive Abilities
- Attention to detail and ability to work in a dynamic environment are crucial.
- Flexibility
- Flexibility to work different shifts as required is essential.
Benefits
This role offers the opportunity to work in a dynamic environment, utilizing your skills and experience to contribute to the success of our team.
Others
If you are a motivated individual with excellent communication skills and a strong attention to detail, we encourage you to apply for this exciting opportunity.
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