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Excellent Customer Service Opportunity

2 weeks ago


Pasig, National Capital Region, Philippines beBeeService Full time ₱150,000 - ₱250,000
Customer Service Associate Role

We are seeking a skilled and patient individual to join our team as a Customer Service Associate.

This role involves providing exceptional customer service support and resolving routine problems related to client products or services.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively navigate computer systems.

Responsibilities include clarifying customer requirements, probing for understanding, and using decision-support tools to provide resolution to the customer.

The successful candidate will also be able to maintain basic knowledge of client products and services, prepare complete and accurate work, and track and document information in call tracking databases.

Requirements
  • High school diploma with three to six months of relevant experience preferred
  • Courteous and strong customer service orientation
  • Strong computer navigation skills and PC Knowledge
  • Ability to effectively communicate, both written and verbally
  • Dependable with strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Tolerance for repetitive work in a fast-paced, high production work environment
Benefits

As a valued member of our team, you can expect a dynamic and supportive work environment. We encourage continuous learning and growth, and offer opportunities for professional development and advancement.

What You Will Learn

In this role, you will gain valuable experience in customer service, communication, and problem-solving. You will learn how to effectively handle customer inquiries, resolve issues, and improve overall customer satisfaction.

Get Ready to Grow Your Career

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you Apply now to take the first step towards a rewarding and challenging career opportunity.