Risk Mitigator

4 days ago

Taguig, National Capital Region, Philippines beBeeFraud Full time ₱1,020 - ₱2,040
Fraud Prevention Specialist

Our organization requires a skilled Fraud Prevention Specialist to protect our clients' e-commerce operations and maintain customer trust in their premium wellness brand.

Main Responsibilities:
  • Transaction Review and Assessment: Conduct thorough reviews of high-risk transactions to identify potential fraud patterns.
  • Suspicious Pattern Identification: Analyze customer behavior to recognize suspicious patterns that may indicate fraudulent activity.
  • Payment Gateway Monitoring: Continuously monitor payment gateway activities to ensure smooth transaction processing.
  • Risk-Mitigation Protocols: Implement risk-mitigation protocols to minimize the risk of fraud.
  • Sensitive Customer Interactions: Handle sensitive customer interactions with discretion, maintaining confidentiality throughout.
  • Confidential Account Reviews: Conduct confidential account reviews to assess potential risks and recommend mitigating actions.
  • Complex Situation Resolution: Resolve complex situations while ensuring customer satisfaction and upholding community trust standards.
  • Process Improvement Recommendations: Contribute to improving fraud prevention systems by identifying areas for improvement and recommending process enhancements.
  • Fraud Case Documentation: Maintain detailed records of fraud cases, ensuring accurate documentation for future reference.
  • Internal Policy Adherence: Ensure adherence to internal policies and procedures related to fraud prevention and risk management.
  • Metric Analysis: Generate and analyze fraud prevention metrics to inform strategic decision-making.
  • Collaboration and Teamwork: Collaborate with team members on risk evaluation and assessment, fostering a culture of open communication and cooperation.

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