Finnish Language Support Specialist to Manila

1 day ago


Manila, National Capital Region, Philippines Nordic Jobs Worldwide Full time

Job Overview

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This is a fantastic opportunity to embark on an exciting career journey with Nordic Jobs Worldwide as a Finnish-speaking Service Desk Analyst. We are seeking a highly skilled and detail-oriented professional to join our team in Manila, Philippines.

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About the Role

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As a Service Desk Analyst, you will play a vital role in providing Level 1 Technical Support and Quality Audit Report to user inquiries. Your primary responsibilities will include handling first-line incidents, including triage and troubleshooting, assigning tickets to 2nd/3rd line support teams and third parties, and supporting Service Request Management and Service Restoration Management Level 1.

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Your Skills and Qualifications

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We are looking for an individual who is fluent in Finnish and proficient in written and verbal communication in English. You should possess keen attention to detail and proficient computer skills, solid analytic and problem-solving skills, good process mapping ability, proactive and service-minded, and able to multi-task. Additionally, you should have good interpersonal skills and hold a vocational Diploma or a Bachelor's Degree in any field.

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What We Offer

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In return for your hard work and dedication, we offer a very competitive local salary, relocation package including flight and accommodation, medical insurance coverage, work permit, and visa. You will also have the opportunity to boost your career in one of the world's biggest IT and business services consulting services firms and enjoy a modern working environment, cultural interaction, and career development in a multinational company.

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Salary Information

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The estimated salary for this position is around $25,000 per annum, depending on your experience and qualifications.

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Location

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This role is based in Manila, Philippines, and we require you to relocate to the city.



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