Customer Service Representative

3 days ago


Quezon City, National Capital Region, Philippines Caldwell Communications Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Caldwell Communications. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and resolving customer inquiries in a timely and professional manner.

Responsibilities:

* Answer phone calls and provide important information and assistance to clients
* Check mail, fax, and internet mail to provide customer assistance
* Communicate with customers on the phone or using written correspondence to take care of concerns
* Answer participant questions and provide critical information

Requirements:

* Open to candidates who completed college, no experience required
* Open to High School and Senior High School Graduates with BPO experience
* Excellent to above-average English communication skills
* BPO experience is a plus but not necessary
* Can do onsite work
* Within 25km to 35 km

What We Offer:

* Competitive salary
* 13th Month Pay
* HMO with 3 free Beneficiaries on Day One
* 20% ND Maternity/Paternity Leave
* Opportunity for rapid career growth for Top Performers
* Retirement/Life Insurance for Qualified Staff
* Work-life Balance Processes and Programs

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you.



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