Chief Operating Officer Client Delivery

7 days ago


Davao City, Davao, Philippines Transcom Worldwide (Philippines), Inc. Full time
About Us

Transcom Worldwide (Philippines), Inc. is a global company that values people and is driven by its 'Malasakit' culture. We care about our employees and strive to create a positive work environment where everyone feels included and valued.

We are seeking a Chief Operating Officer Client Delivery to lead our client delivery operations and drive business growth through effective leadership, commercial acumen, and a focus on delivering exceptional customer experiences. The ideal candidate will have a proven track record of success in leading business growth initiatives, with a strong understanding of CRM best practices and markets.

Key Responsibilities
  • Organization: Ensure recruitment process follows company standards; implement/maintain standard organizational structure and report anomalies; take client needs and commercial contributions into account for organization plans.
  • Client Relations: Initiate regular and proactive contact with clients; seek to increase client revenue; introduce deep dependencies and mutually beneficial client relationships.


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