Expert Client Service Advisor

2 days ago

Manila, National Capital Region, Philippines beBeeClient Full time ₱2,000,000 - ₱3,000,000
Client Support Expert

You will act as a trusted advisor and problem solver, utilizing your expertise to assist clients in resolving time-sensitive issues by taking a comprehensive approach to identify solutions, resolve issues, and provide outcomes.

Key Responsibilities:

  • Establish and maintain strong relationships with clients through phone, email, and/or chat interactions, consistently exceeding client expectations.
  • Provide educational guidance and recommendations to clients on various products and services.
  • Effectively manage a high volume of inbound calls with a daily schedule, including overtime hours during peak seasons.

Required Skills and Qualifications:

  • Bachelor's Degree in Business or equivalent education/experience preferred.
  • 3 - 5 years of experience in a client service/customer service environment or systems integration environment.
  • Excellent written and verbal communication skills are essential for success in this role.

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