Customer Experience Assurance Manager

Job DescriptionThe role of Customer Experience (CX) Assurance Manager is pivotal in delivering exceptional customer interactions across all touchpoints, encompassing agent-assisted, digital, field, and in-store experiences.

Are you interested in joining an industry-leading Third Party Risk Management team? As a Supplier Assurance Services (SAS) Vice President, you will lead technology and cybersecurity control assessments of supplier environments. These assessments review infrastructure, application stacks and other technologies to ensure compliance with JPMorgan Chase...

Job Title: Customer Experience SpecialistAbout the Job:We are seeking a skilled CUSTOMER EXPERIENCE SPECIALIST to join our team. The ideal candidate will have excellent communication skills, be analytical and detail-oriented, and possess the ability to work independently with minimal supervision.In this role, you will conduct transaction monitoring of...

Job TitleWe are seeking a highly skilled Customer Support Supervisor to lead our support team in delivering exceptional service while scaling operations.About the RoleThis is a unique opportunity for an experienced customer support professional to take on a leadership role and drive process improvements, employee engagement, and knowledge sharing within our...

Join our dynamic team at Wealth Management and be at the forefront of delivering exceptional customer service. Unlock your potential and make a significant impact by helping our clients navigate their financial journey with confidence.As a Customer Service Manager (Individual Contributor) in Wealth Management, you will be the primary point of contact for our...

Customer Experience ExpertJob Description:We are looking for a skilled and results-driven Customer Experience Expert to join our team. In this vital role, you will focus on building strong relationships with our customers by addressing their concerns, providing solutions, and ensuring a high-quality customer experience.Key Responsibilities:Engage with...

OverviewJoin to apply for the Quality Assurance Manager role at Salmon Group Ltd.Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Salmon Group Ltd.About the Role – Quality Assurance (QA) ManagerThe QA Manager will design, lead, and execute Salmon's quality monitoring program for customer interactions across...

Job DescriptionWe are seeking an experienced leader to join our team as an Associate Manager, Support. As a key member of our support organization, you will play a pivotal role in shaping both the agent and customer experience by blending frontline leadership with strategic problem-solving and collaboration.You will lead, motivate, and inspire a team of...

Oversee and manage the Quality Assurance Department to ensure compliance with company standards and regulatory requirements Develop, implement, and monitor quality systems, food safety programs, and GMP compliance across all production lines Lead investigations of product issues, customer complaints, and non-conformances, and implement corrective and...

Position: Quality Assurance Assistant ManagerAccount: Disability ClaimsRequired Headcount: 1Location: TaguigWork Set-up: ONSITE (Willing to work onsite in Taguig)Salary: 65K- negotiable depending on experienceStart Date: ASAPSutherland is seeking an attentive and goal-oriented person to join us as a Associate Manager – Reporting / Reports Analyst...